Refund Policy

Refund Policy

Refunds (if applicable):

  • If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within 15 days.

Late or Missing Refunds:

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company; it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

Exchanges (if applicable):

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and follow the return instructions provided.

Gifts:

  • If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Contact Us

For any questions regarding our return and refund policy, please contact our customer support team at [email protected]. We are here to help and ensure your satisfaction with our products.

Thank you for shopping at Nucleus Web Technologies!

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